Billing & Insurance

We’ve partnered with Mentaya to help you get reimbursed for therapy sessions through your out-of-network benefits.

Mentaya is perfect if you:

  • Have out-of-network benefits

  • Feel overwhelmed by superbills and insurance

  • Have tried submitting superbills but haven’t been reimbursed

  • Want to skip the hassle of paperwork

How it works:

  • Sign up

  • Enter your sessions into Mentaya

  • Mentaya files your claim and handles insurance follow-up

  • You get reimbursed by insurance

  • Mentaya charges a 5% fee per claim, including paperwork and follow-up.

  • Claims are guaranteed to be submitted successfully or you get a refund of their fee.

understanding superbills & insurance

    • A form you receive after your session, documenting services and billing codes

    • Lets you request reimbursement from your insurance

    • Coverage depends on your plan, provider, and state—check your specific benefits before starting

    • If a claim is denied, you’re responsible for payment

  • Self-pay options (credit, debit, HSA / FSA)

  • Lyra insurance plan (in-network)

  • Detailed invoices for insurance reimbursement

  • Flexible scheduling

we offer

If you are not using insurance, you have the right to receive a Good Faith Estimate for expected charges.

  • Request an estimate before your first session or at any time

  • If your bill is $400+ more than the estimate, you can dispute it

  • Keep a copy or photo of your estimate for your records

  • Learn more at www.cms.gov/nosurprises

Federal Good faith estimate notice

we’re here for you.

Have billing or insurance questions, or ready to get started? Enter your name, email, and phone—our team will reach out to help.

Phone (925) 414-0192

Email info@mymentalclimb.com