Billing & insurance,
explained clearly.

We accept credit card, debit card, and HSA/FSA cards. Payment is collected at the time of service. We don't accept cash or check for telehealth sessions.

We're in-network with Lyra, an employer-sponsored mental health benefit. If your employer offers Lyra coverage, your sessions may be fully covered up to your plan's session limit. Check your Lyra benefits portal or ask us during your consult.

Most PPO plans (Anthem Blue Cross, Blue Shield, Aetna, Cigna, UnitedHealthcare) include out-of-network mental health coverage. You can check your own plan in real time — enter your insurance info into Mentaya's free benefits checker and see your estimated reimbursement rate before you ever book.

Opens Mentaya's free eligibility checker. No account needed; takes about a minute.

Once you've confirmed you have out-of-network benefits, you have two options. Both get you reimbursed — pick whichever fits how you prefer to handle paperwork.

Submit superbills yourself

We provide itemized superbills monthly on request — with all the billing codes your insurer needs. You submit the claim through your insurer's portal; they reimburse you directly.

Cost: Free. Requires 5-10 minutes per month on your end.

Or use Mentaya (optional)

We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. They handle submission, follow-up, and appeals on your behalf.

Mentaya might help if you:

• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get reimbursed
• Want to skip the paperwork altogether

How it works:

1. Sign up for Mentaya
2. Our practice enters your sessions into the platform
3. Mentaya submits the claim and handles any insurance follow-up
4. You get reimbursed by your insurance

Cost: 5% fee per claim — covers paperwork, denial handling, and calls to insurance companies.

Risk-free: Mentaya guarantees claims are successfully submitted, or they refund their fee.

Heads up: if a claim is denied, you're still responsible for the full session fee — reimbursement is never guaranteed regardless of which path you choose.

We offer sliding scale spots for clients who need financial support. Availability varies by therapist. Ask about sliding scale during your consult — we'll talk through what's possible.

Under the federal No Surprises Act, self-pay clients are entitled to a written estimate of expected costs before starting care. We provide this automatically as part of intake — it shows expected session fees and frequency based on your treatment plan.

If your actual bill is $400 or more above the estimate, you have the right to dispute it. More at cms.gov/nosurprises.